Project Management Chronicles: Be the Expo
by Barrett Olafson, Director of Production
Imagine this scenario at your favorite popular and busy eatery: A diner informs the server that their order has been undercooked and that their side is not what they ordered; the overachieving, overburdened and busy server returns to the kitchen with the dish and requests a re-fire of the dish to more than one of a number of cooks in the kitchen; all of which are told or hear different interpretations of the diner’s original wishes. Confusion ensues amongst the cooks as to who’s cooking the dish, what temperature it should be cooked to, and what side dish the diner actually wanted, etc. All ultimately leading to a frustrated kitchen staff, wasted time & product, and, likely, an unsatisfied diner. Read More…